Head of Product

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Head of Product to own the product vision, strategy, and execution across the Cargofy platform and our AI agent infrastructure. You will define what we build, how we ship, and how we measure success.

Why This Role Exists Now

Cargofy is live, growing, and expanding across multiple customer segments and geographies. The product decisions in the next 12 months will define whether we become the default operating system for logistics. We need a product leader who can balance near-term execution with long-term vision.

What Winning Looks Like

• Clear, compelling 12-24 month product vision aligned with company strategy
• High-impact features shipped on a predictable cadence with measurable outcomes
• Product KPIs (activation, adoption, retention, NPS) trending up quarter over quarter
• AI agents packaged as intuitive, self-serve products with trust-building UX
• Product team built, effective, and operating with clear processes

What You Will Own

• Vision and roadmap — unified platform strategy covering carrier, shipper, and 3PL workflows, plus the AI Agent orchestration layer
• Execution — lead Product Managers through specs, design, engineering, ship, measure cycles
• Customer insight — feedback loops from Customer Success and Sales (via Odoo CRM data), competitive analysis, market research
• Product metrics — define and track activation, adoption, retention, NPS, and feature-level engagement
• AI product leadership — agent packaging, configuration UX, trust and transparency interfaces, autonomous decision-making guardrails
• Platform architecture — coordinate with Engineering on technical roadmap, API strategy, and integration priorities

Who You Are

• 7-12+ years in product management, with 3+ years in senior or head-of-product roles
• Shipped B2B SaaS products at scale — you have products in market used by thousands of customers
• Deep experience in AI/ML product development — you understand LLMs, agents, and how to build trust in autonomous systems
• Customer-obsessed and data-driven — you make decisions with data, not opinions
• Strong technical acumen — you can go deep with engineers on architecture and tradeoffs
• Logistics or supply chain domain experience is a meaningful plus

Why Cargofy

• Shape the product that becomes the AI operating system for a $4T industry
• High autonomy at the intersection of AI, logistics, and SaaS
• Competitive compensation + meaningful equity
• Remote-first with offices in Kyiv, Warsaw, and Houston